Webinar - Performance Support - Coming Up Fast in the Learning Rearview Mirror

Date : 28 March, Thursday 12 pm – 1 pm, EST /Sydney

“Change is a learning process and learning is a change process” – Beckard and Pritchard

Learning and Change Management are joined at the hip. As Learning professionals become more experienced they begin to see that learning interventions isolated from the larger work context are likely to be ineffective.

We talk to an experienced panel of Learning and Change professionals about their views, opinions and experience in applying change management to Learning initiatives involving classroom, online, blended and social learning.

Some questions we discuss with the panel:

  • What are the current approaches/ trends for managing change for Learning initiatives ? We look at contemporary Change Management frameworks including the Burke and Lewin Model of Organisational Performance and Change.
  • Their experiences including:
    • Approach for designing and implementing a Technical Academy.
    • Change management for learning technology projects in financial services.
    • Change approach when Learning is integrated with other HR processes for large transformation initiatives.
  • Many Learning professionals are skilled in change management (and visa versa). Does this result in better results due to closer integration ?
  • Do the change approaches differ for technology enabled learning ?
  • Are the change approaches for Learning meeting the needs to be responsive and agility ?

Panel

Change for Learning - Panel Learning CafeJeevan Joshi

We have an experienced panel who are passionate about Change Management for Learning.

  • Michelle Ockers – National Supply Chain Technical Capability Manager at Coca-Cola Amatil – Michelle is an experienced Learning professional, with depth in learning strategy and program development and implementation, project management, stakeholder management and change management. Michelle has developed and delivered learning strategy and solutions, learning programs and change initiatives in military aviation, manufacturing, financial services, energy and telecommunications industries.
  • Rowena Maxwell – Rowena Maxwell has over 20 years experience in Learning & Development Consulting and Management roles with organisations like Canon, Vodafone, AMP, Citigroup, Suncorp, IAG, Commonwealth Bank and Institute of Chartered Accountants.  Her experience in Learning & Development covers the end-to-end learning cycle and includes all mediums of delivery. Rowena’s passion and focus over the last 10 years however, has been in the online learning and performance support space.
  • Mark Busine – General Manager – NSW DDI. Mark has extensive experience in organisational development and consulting in both an internal and external capacity.  He has significant HR and organisation development experience across a range of different industries and locations. Mark has published a number of articles, research papers, and white papers, most including “The New Reality of Mid-level Leadership: A Closer Look at Middle Managers in South East Asia”.
  • Jeevan Joshi – Moderator – Jeevan is the producer of Learning Cafe and Director at KnowledgeWorking. Jeevan is an experienced Learning and HR practitioner who is passionate about enhancing the capabilities of Learning professions and the digitisation of the Learning function.

Managing the Change of Learning – Workplace Trends Forum

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About Author

Jeevan Joshi

Jeevan is a Director at KnowledgeWorking and an experienced practitioners of technology based learning and collaboration in Australia. For over 18 years he has combined a strategic and “hands on” approach to assist organisations understand, design, deliver and improve technology enabled solutions and processes.His expertise is fuelled by his passion for learning, anticipation of technology trends, and a focus on costs effective solutions.Jeevan has a passion for technology based learning and its ability to achieve bottom line results and social change

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